Our refund policy is only for unshipped orders. If your goods are not shipped, you are eligible for a refund.

To be eligible for a refund, your item must not have been shipped from our end.

To complete your refund, we require a receipt or proof of purchase.


Once your refund request is received, we will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact support.Contact us at {email} for questions related to refunds and returns.